Fully Vaccinated Passengers Can Book Mumbai Local Train Tickets on Mobile Phones; Check Step-by-step Guide to Get e-Pass

In a respite for Mumbaikars, now fully vaccinated passengers of the Central Railway’s suburban trains can book their single journey and season tickets on their mobile phones through the Railways’ Unreserved Ticketing System (UTS) app, which has been linked to the state government’s Universal Pass, an official said on Tuesday. The linking of UTS application and Universal Pass will enable passengers to book their tickets seamlessly without any hassle, said Anil Kumar Lahoti, general manager of Central Railway.

“Anyone who has taken both doses of the COVID-19 vaccine and has completed 14 days since the administration of the last dose has to take state government’s Universal Pass, which was issued after due verification of the vaccination status,” Lahoti said. The linking of the two systems will provide significant relief to passengers and reduce queues at railway ticket counters.

An updated Android version of the UTS app was already available on Google Play Store, while the IOS version is likely to be updated in Apple Store by Tuesday night, he said, adding that with this, passengers can buy single journey and season tickets through UTS app.

The Central Railway, Centre for Railway Information Systems (CRIS) and state government were working together to link the UTS app with the UPS, the official said.

From October 30, the state government allowed citizens to travel on suburban trains by obtaining single journey tickets, but passengers had to produce a universal pass for this. At present, passengers have to produce their universal passes at ticket counters to buy tickets.

During the pandemic, UTS app was suspended, as there was no system to verify the vaccination status of passengers. Now, the UTS app will be opened for public with proper vaccination verification made possible by linking it with the state government portal, it was stated.


Passengers can opt for the paperless ticket option while making the journey booking which helps the railways on its paper making the app an environment-friendly option. Additionally, the need to carry tickets safely during travel is also eliminated as passengers can show their tickets on the app to TTE during checking.


The UTS app offers the facility of on the run booking which is very useful for passengers who make last-minute travel plans as they can now scan the QR code displayed at various points on the railway, and book tickets. This facility is currently available at over 1600 railway stations on the national transporter’s network.


UTS facilitates a cashless booking experience on its app allowing users to make payments through mobile wallets, UPI, debit card, credit card and rail-wallet. Bonus on rail wallet top-up- Passengers making a booking through rail wallet are given a five per cent bonus on the wallet top-up.

What is a Universal Travel Pass?

The Universal Travel Pass with a QR code will allow residents of Mumbai and adjoining areas, a hassle-free travel experience in Mumbai Metro, suburban local trains, and monorail. All establishments are categorized based on the nature of business and their staff will be allowed to travel during restricted timelines based on guidelines. System generates e-pass for the staff of registered establishments. This e-pass has QR code which can be authenticated by railway/bus authority.

How it will work?

The new system will allow people to travel in the local trains based on the level of restrictions imposed in Mumbai. For example, Mumbai is in level 3 restriction. A person with a Degree 3 pass will only be allowed to travel if the restrictions in effect are of levels 1, 2, or 3. Next, if a commuter has a Degree 2 pass, he/she will be able to travel if the limitation level is 1 or 2. Similarly, if an individual has a Degree 5 pass, he/she can access the local trains regardless of the level of restrictions.


Step 1: Visit the the website of the Disaster Management, Relief and Rehabilitation department of Maharashtra : https://msdmacov19.mahait.org/.
Step 2: Click on the Universal Travel Pass button of the top left corner of the webpage
Step 3: Click on the Register your Establishment. This is a one time activity for which every establishment must provide a single point of contact (called coordinator) to administer the establishment information.
Step 4: A new window with Establishment Registration Form will open. You need to fill all details about the establishment and about the co-ordinator.
Step 5: After filling all details check “I agree to the above conditions” and click on Register. You will receive a message on the screen and mobile number that the registration is successful.
Step 6: The establishment will be approved by the Disaster Management authority in the district. Once approved, coordinator can create multiple coordinators who all will be able to upload the staff details using CSV template provided on the website. After uploading staff information from CSV sheet, staff member will get SMS to download travel pass from website.
Step 7: Staff members can go to website and click on “Download Travel Pass”. He/She must login using mobile number to get OTP. After entering OTP, person need to upload photo to generate e-pass. Once generated, the person can click on Print Pass or can even take a screenshot of the e-pass for future reference. (All images: msdmacov19.mahait.org)

(With PTI inputs)

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